DELIVERY & RETURNS

SHIPPING

FREE UK DELIVERY ON ORDERS OVER £25
All UK orders over £25 are shipped for free with Royal Mail.

STANDARD DELIVERY
Standard delivery is £2.99 and should arrive in 3-5 working days.

NEXT DAY DELIVERY
In a hurry to get your coffee fix? We offer next day delivery for £3.95.

NEXT DAY DESPATCH
Order before midnight and your coffee will be roasted and despatched next day (excluding weekends). Orders after midnight will be despatched the next day. Any orders placed on weekends will be dispatched on the following Monday.

INTERNATIONAL SHIPPING
We only ship to orders in the UK at this moment in time.

RETURNS

NON-CONSUMABLE GOODS

We will accept returns of any equipment or faulty goods. Non-Faulty goods must be returned to us unused in its original packaging. Returns must be made within 14 days of purchase. Non-faulty goods must be returned at your own cost and you must provide evidence of having returned the item.


CONSUMABLE GOODS

Since coffee is a consumable good, we are unable to accept returns for coffee and can only replace or refund coffee if it is faulty or damaged. If you are unhappy with an order in any way, please contact us at info@bastioncoffee.co.uk and we will gladly assist you.